API Documentation
Comprehensive API reference with tested examples and design participation. EVS CreateEnvironment API →
8+ years in technical communication, with a deep specialization in cloud infrastructure, developer tools, and enterprise software. I design API reference documentation, architecture guides, and documentation systems that scale.
Current focus: Kubernetes/OpenShift, AWS services, IaC (Terraform, CloudFormation), Docs-as-Code, AI-assisted workflows
API Documentation
Comprehensive API reference with tested examples and design participation. EVS CreateEnvironment API →
Architecture Guides
Technical architecture and deployment guides for complex infrastructure. EVS Network Architecture →
Console UX & Developer Experience
Product copy, help text, and API design influence for better developer experience. Console & API Design →
Documentation Systems & Strategy
Infrastructure modernization and scalable frameworks. AsciiDoc Modernization → | ROSA JTBD Redesign →
Formats & Standards
AsciiDoc, Markdown, DITA/DocBook XML, JSON/YAML
Platforms
Kubernetes/OpenShift, VMware Cloud Foundation (VCF), AWS, REST APIs, IaC (Terraform, CloudFormation)
Developer Tools
Git, GitHub, Python, CI/CD pipelines (AWS internal tooling, AWS CodePipeline, AWS Amplify), AI assistants (Claude via Cline/Q CLI, ChatGPT, Gemini)
Methodologies
Jobs-to-be-Done (JTBD), Information Architecture, Docs-as-Code, Docs-as-Product, Agile
I embed with Product and Engineering teams early in development, treating documentation as product feedback. This upstream participation allows me to influence API design, console UX, and product decisions before they become documentation challenges.
Measurable outcomes: Reducing support tickets through clear error messages · Improving time-to-first-success with tested examples · Enabling self-service through comprehensive reference documentation